United Kingdom: 'In stock' items ordered before midday are dispatched on a 48 hour tracked service. Since Dragons Den last week we are experiencing a small backlog. Parcels will be dispatched within 3 - 5 working days. In some cases we do experience minor courier delays. If more than seven days have passed, please email us at firstname.lastname@example.org to review the status of your order.
Orders to Europe & Worldwide: Please allow 10 to 15 working days for shipping on in-stock items. Whilst we endeavour to dispatch your order as soon as possible, we can not be held responsible for customs or international shipping delays which can sometimes hold up delivery. If more than 15 days have passed, please email us at email@example.com to review the status of your order.