We are currently managing social distancing alongside an increase in online shopping which is putting extra strain on the team. Rest assured we will do our best to assist and update you wherever possible. We are currently delivering on time within the UK but still slightly delayed to Europe & USA.
United Kingdom: 'In stock' items ordered before 4pm are dispatched on a 48 hour tracked service (usually Royal Mail). 48 hours refers to weekdays only.
If you order on our Next Day service before 4pm, your products will be delivered with DPD the following day (excluding weekends).
In some cases we do experience minor courier delays. If more than seven days have passed, please email us at firstname.lastname@example.org to review the status of your order.
Orders to Europe & Worldwide: Please allow 5 to 10 working days for shipping on in-stock items. Whilst we endeavour to dispatch your order as soon as possible and deliveries often arrive much faster, we can not be held responsible for customs or international shipping delays which can sometimes hold up delivery.
If more than 15 days have passed, please email us at email@example.com to review the status of your order.